Data Synchronization Improves Supply Chain for Wegmans
A new report argues that investing in accurate "global data
synchronization" (GDS) brings improved supply chain efficiency,
cost savings and increased revenue to consumer packaged goods and
retail companies. The study was released by the Accenture
consulting company, the Food Marketing Institute (FMI), the Grocery
Manufacturers Association (GMA), Wegmans Food Markets and 1SYNC. It
is based on a study of Wegmans Food Markets and seven suppliers:
The Coca-Cola Company, General Mills, The Hershey Company, The J.M.
Smucker Company, Nestle, PepsiCo, Inc., and The Procter &
Gamble Company.
"The main messages from this study are compelling," said Marianne
Timmons, v.p. of supply chain, Wegmans Food Markets. "We have
realized many quantifiable benefits from accurate data
synchronization. Further, it is foundational to next generation
business processes for Wegmans and our trading partners."
GMA's vice president of supply chain and technology Pamela Stegeman
added, "When accurate data is synchronized between trading partners
and used by all parts of both organizations, we can better meet
consumers' needs."
The benefits of global data synchronization documented by the study
included:
· Improved accuracy of product weights and
measures. One supplier corrected a weight error on a
single item and saved $2.2 million in annual transportation costs.
Improved accuracy of product weights and measures. One supplier
corrected a weight error on a single item and saved $2.2 million in
annual transportation costs.
· Improved logistics and distribution
efficiencies. Wegmans was able to eliminate $1 million of
labor and inventory carrying costs from its distribution
network.
· Expediting direct store delivery check-ins at the
store level. Wegmans estimated a 7% increase in
productivity by reducing direct store delivery check-in
times.
· Synchronizing data with trading partners.
One supplier improved productivity by an estimated 59,000 hours
annually by reducing inspection time by five minutes per
order.
· Improving flow of new product information between
manufacturers and retailers. A manufacturer reduced its
speed-to-shelf for new items from eight weeks down to two
weeks.
· Improvements in customer service.
Synchronizing coupon family codes helped Wegmans reduce customer
coupon scanning rejections by 40%.
Methodology: In March and April of 2006, researchers interviewed
more than 120 personnel in departments such as sales, customer
service, logistics and accounting at Wegmans Food Markets and seven
suppliers. Copies of the report are available from GMA (www.gmabrands.com/publications/index.cfm).
Wegmans Food Markets, Inc. (www.wegmans.com) is a 71-store
supermarket chain with stores in New York, Pennsylvania, New
Jersey, Virginia, and Maryland. The family-owned company, founded
in 1916, is recognized as an industry leader and innovator. Wegmans
has been named one of the '100 Best Companies to Work For' by
Fortune magazine for the nine consecutive years. In 2006 Wegmans
ranked #2 on the list.
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